Tranquil Treasures
Privacy Policy: Effective Date: 9 July 2026 

1. IntroductionWelcome to Tranquil Treasures.We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us or book travel services through Tranquil Treasures. 

2. Who We AreTranquil Treasures is a UK travel company providing holidays, tours, accommodation, transport and travel-related services.If you have any questions regarding this Privacy Policy, please contact us.Email: info@tranquiltreasures.co.ukPhone: 01392 949149 

3. Information We CollectDepending on the services you use, we may collect:Full namePostal addressEmail addressTelephone numberDate of birth (where required)Passport information (only where necessary)Emergency contact detailsTravel preferencesBooking historyPayment information (processed securely by authorised payment providers)IP address and browser informationWebsite usage through cookies 

4. How We Use Your InformationYour personal information is used to:Process bookingsArrange travel servicesConfirm reservationsProvide customer supportProcess paymentsSend booking confirmations and updatesRespond to enquiriesImprove our servicesComply with legal obligationsSend marketing communications where you have provided consent 

5. Legal Basis for ProcessingWe process personal data under one or more of the following lawful bases:Performance of a contractYour consentLegal obligationsLegitimate business interests 

6. Sharing Your InformationYour information may be shared only where necessary with:HotelsAirlinesCoach operatorsCruise companiesTour operatorsVisa providersTravel insurance providersPayment service providersGovernment authorities where legally requiredWe never sell your personal information. 

7. International TransfersAs part of arranging international travel, your personal information may be transferred outside the United Kingdom where necessary to complete your booking.Where required, we take appropriate safeguards to protect your data.

8. Data SecurityWe use appropriate technical and organisational security measures to protect your personal information from unauthorised access, misuse, loss or disclosure. 

9. Data RetentionWe retain personal information only for as long as necessary to:Deliver our servicesMeet legal and accounting obligationsResolve disputesProtect our legal rights 

10. Your RightsUnder UK GDPR you have the right to:Access your personal informationCorrect inaccurate dataRequest deletionRestrict processingObject to processingWithdraw consentRequest data portabilityLodge a complaint with the Information Commissioner's Office (ICO) 

11. CookiesOur website uses cookies to improve your browsing experience, analyse website performance and remember your preferences.You can manage cookies through your browser settings. 

12. MarketingWe will only send promotional emails or offers if you have agreed to receive them.You may unsubscribe at any time using the link provided in our emails. 

13. Contact Us
Tranquil Treasures
Email: prasad@tranquiltreasures.co.uk
Phone: 01392 949149